UX Researcher

Odeko

Région

N/A

The Odeko family is diverse, passionate, and innovative. With 200+ employees across 9 different departments and 7 groups, we bring people from all over the world together to develop technology and work towards a shared mission. 

 

We believe that small businesses need our support now more than ever, and that the coffee industry is where connections happen.

 

We are looking for an experienced UX Researcher to join our growing team. This person will be responsible for planning and executing research campaigns, including (but not limited to) exploratory research and usability testing of new product/feature designs. You will also be responsible for maintaining and enforcing the research process, including research tools, insights, repository management, etc. 

  How you’ll make an impact:

 

Elevate the design and research culture in the overall team

Help develop a deep understanding of our customers and their goals, needs and pain points

Plan and conduct research to validate the problem space and product/market fit

Plan and conduct validation research and synthesize next steps for UX/UI designers and product managers 

Assist in crafting an outstanding user experience and help establish and refine adoption of our product design standards

Track and measure user experience performance across all the applications

  About you:

3+ years experience establishing research goals and creating effective, unbiased research initiatives that help the design team achieve those goals

Experience with collecting and organizing user insights and discovery documentation

Deep experience with planning and executing exploratory and confirmatory research campaigns (including surveys, in-depth interviews, prototype tests, moderated vs. unmoderated etc.) 

Strong user empathy and an advocate for users who works  to deeply understand and communicate their needs

Ability to use necessary tools to create prototypes and usability tests to validate designs and user experience flows

Strong communication skills with cross-functional experience

UXR specific education/experience

Experience designing products for small business owners, specifically cafe managers, owners, baristas etc. (our customer base) 

 

 

Location

New York City, New York, United States

Odeko

Société

Odeko