Technology Onboarding Specialist

GetSetUp is the largest and fastest-growing online community of older adults who want to learn, connect and do wonderful things. In the 19 months since our founding, we have grown to more than 4 million members around the world. The platform offers live classes taught by peers who are experts in their field, social hours hosted by community members, and special events with speakers who directly address areas of interest to older adults. Classes are taught in English, Spanish, Hindi, and Mandarin. We’ve grown to over 150 employees spread across the world with core teams in the U.S., Australia, India, and more sites coming soon.

We are backed by some of the industry legends like Cowboy Ventures (Aileen Lee), LightShed Ventures, ReThink Education, AME Cloud Ventures (Jerry Yang), Work Play Ventures (Mark Pincus), Sweat Equity Ventures (Reid Hoffman), Primetime Partners, Dunce Cap (John Danner) and several other notable consumer internet and health tech investors.

About the Role

The GetSetUp Technology Onboarding Specialist goes above and beyond! The Team Member we are seeking is passionate about Technical Assistance & Customer Service Excellence in every way. This Full-Time 40 hour per week position requires you to focus on onboarding older adults on technology via the most impactful way possible (via phones, messenger, video conferencing, etc). You will be a compassionate listener, a friendly voice, an encouraging confidant; and one who empowers our GetSetUp members to enjoy everything our platform has to offer using their new technology.

Compensation & Benefits

The hourly rate of pay is $17-20/hour. A candidate’s salary is determined by several factors including but not limited to education, work experience, time in role, location, certifications, etc. Full time employees are eligible for comprehensive medical insurance including Health, Dental and Vision, paid holidays and a competitive paid time off plan with flexible working arrangements.

GetSetUp values equal opportunities for all workers. We value experienced workers and are committed to an age-inclusive workforce, affirming race, sexual orientation, religion, gender, disability status, and other dimensions of diversity.

Salary and compensation

No salary data published by company so we estimated salary based on similar jobs related to Video, Cloud, Medical and Non Tech jobs that are similar:

$65,000 — $110,000/year

Location

Remote - US