Région
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care.
Role Purpose
Execute site surveys with the landlord/building owner and customer, document these and provide feedback in the various systems
Complete ownership from site survey till handover of a building connection towards the Colt network
Request and follow up civil authorizations in the Brussels, Flemish and Walloon regions
Daily follow-up of the running construction sites according the agreements that are made with the government, landlord and customer with respect to safety guidelines.
Handover construction site with government and ensure that the construction site is in an impeccable state after our works
Administratively follow-up of the building connects and provide feedback in the various systems (Colt & None-Colt)
Verification of the invoices of our suppliers and contractors for all the executed works and discuss/challenge when applicable
Govern the financials (connection site, project wise, yearly budget)
Follow-up reroutes and participate in construction meetings, discuss and defend the position of Colt in order to achieve the best and most favorable solution
Be able to start early during the morning in order to manage the contractors and teams and start up the necessary construction sites
Be active in an on call system (24/7 in 1/7 week), in case of a call, go on site and measure fibers (OTDR) in order to detect possible fiber cuts, trigger & manage our fiber contractor, provide follow up to the NOC and make sure that the interruption is resolved as soon as possible
Raise, prepare, follow up planned works on the network (during and out of hours)
Key Performance indicators
Ensure that the divisional targets are met: MRR, NPS, KPI’s budgets, costs
Respect the Operational Level Agreement in the workflow system
Define and respect the Fiber Completion Date within the overall Colt Promised Date
Process the quotes for connecting buildings within the Operational Level Agreement
Key Relations
Experience
In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.
Some benefit examples are: