Senior Technical Content Developer Product Documentation

About CloudBees

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit www.cloudbees.com and follow us on Twitter, LinkedIn, and Facebook.

What You’ll Do as Senior Technical Content Developer Product Documentation

Serve as an embedded, fully-integrated member of an Agile product development team

Develop, validate, deliver, and maintain highly technical, enterprise-level product documentation

Participate as an active member of an agile development team

Work collaboratively with SMEs across product and customer success teams to coordinate deliverables and dependencies

Collaborate with design team to write and maintain UI text as part of the user experience

What the Job Requires

Excellent written and spoken English language skills

Excellent problem solving, organization, and communication skills

7+ years of technical writing experience

Proficiency with source code management, preferably Git

Proficiency with bug tracking systems, preferably Jira

Proficiency with markup syntax such as AsciiDoc, Markdown, or reStructuredText

2+ years of enterprise-level content experience

Proficient working in an Agile development environment

Experience performing peer copy editing is a plus

Experience with continuous integration/delivery/deployment technologies and processes is a plus

Willing to learn about cloud hosting (AWS, Azure, Google Cloud, etc.) and virtualization technologies (Docker, Kubernetes, etc.) is a plus

 What You’ll Get

Highly competitive benefits and vacation package

Ability to work for one of the fastest growing companies with some of the most talented people in the industry

Team outings

Fun, Hardworking, and Casual Environment

Endless Growth Opportunities

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

Salary and compensation

No salary data published by company so we estimated salary based on previous jobs related to Developer, Senior and Digital Nomad jobs that are similar:

$60,000 — $110,000/year

Location

Orlando, Florida, United States