As a Senior System Engineer you will be expected in maintaining our customer's SAP infrastructure. You will work with other experienced professionals in a highly team-oriented environment. Communication within the oXya team is open and collegial. You will be working closely with our customer’s IT staff, third-party industry specialists, functional consultants and coders, hence strong communication skills are required.
Daily responsibilities?
- Resolving incidents, often on business-critical systems
- Searching solutions for specific customer requests
- Troubleshooting complex problem situations and identify preventive measures/ improvements to processes, procedures or tools and implement these as required
- Reviewing system performance statistics
- Performing configuration modifications & fixes
- Participating in technical SAP upgrades and migration projects (e.g. S/4HANA upgrades)
- Installing and maintaining servers, operating systems, and network equipment
- Manage SAP BC technical operations: transport management, perform and understand refresh operations, client copy/ Kernel upgrade …, printers management, handle and perform first analysis on incidents (find OSS notes), daily checks and daily report analysis, basis scheduler and backup tools, OS and DB (basic tasks), ...
- Maintaining up-to-date knowledge of all operational security and emergency procedures
- Developing expertise on specific SAP technologies & Procedures
- Transferring knowledge to the rest of the team
Your profile:
- Master or Bachelor with strong IT background
- Proven hands on experience with profound knowledge of operating systems, databases and managing installations, upgrades and OS/DB migrations
- No former SAP BC knowledge is required
- Good interpersonal skills for interacting with team members and customers
- English language required, Dutch is a big plus
- Responsible & independent
- Eager to learn
- Analytical
- Stress resistant; you continue to perform effectively and efficiently under time-pressure, in cases of setbacks, new projects, ...