Product Quality Specialist Large Square Balers and EUR built Round Balers - Case New Holland Industrial - Zedelgem
Case New Holland Industrial
Région
COMPANY PROFILE:
CNH Industrial is a global capital goods company specializing in equipment and services for Agriculture and Construction. The Company operates commercially through its brand portfolio which includes Case IH, New Holland Agriculture, Steyr, CASE and New Holland Construction Equipment. More information can be found on the corporate website: www.cnhindustrial.com
WHO WE ARE LOOKING FOR:
The Product Quality Specialist is the interface between the field (InField Quality) and the Platform.
He/she ensures that the current products are sold with the appropiate quality level and that the warranty indicators meet the targets.
He/she is also involved with new products from the beginning to ensure the right quality level at launch.
When needed he/she sets up Product Improvement Programs to provide the solutions to the customer units in the field.
YOUR KEY RESPONSIBILITIES:
- Work with your regional InField Quality colleagues to identify, filter and prioritize field issues for CPM (Current Product Management)
- Monitor the warranty indicators and report on a monthly base to the Platform and to your management. Add critical items to CPM.
- Asist the CPM Manager to resolve the CPM issues
- Set up and track the Product Improvement Programs (PIPs)
- Facilitate the new content risk analysis at the start of a new project
- Propose current product issues to be added
- Manage the quality and reliability targets
- Monitor the key readiness indicators
- Identify product and program risks
- Coordinate Early Warning after OK To Ship
YOUR KEY COMPETENCES AND QUALIFICATIONS:
- Master Degree in Mechanical Engineering or similar through experience.
- Excel and Powerpoint have no secrets for you
- Affinity with farming / contractors, preferably with driving experience or with design/development/production of harvesting products.
- Knowledge of problem solving tools and methods (7-steps,Kaizen, Six Sigma, Ishikawa, …)
- Language skills: English fluently
- Very good communication skills and team player
- Natural sense to separate minor issues from important issues
- Result driven
- Problem solver