Order Process Management Specialist - Sartorius - Bruxelles

The Order Process Management Professional will be responsible for processing orders, communicating with customers and internal departments to ensure the on-time delivery.

Main Responsibilities & Tasks:

• Enter orders, create delivery slips and invoicing in SAP

• Proactive order management and follow up

• Internal order escalations

• Check contract terms and related documents

• Check delivery time with internal department and headquarters

• Contact with finance department to ensure the on time unblocking of order

• Chase payment with customer

• Communicate with warehouse for correct shipment

• Provide reports from SAP and Business Warehouse platform

• Maintain customer master data in SAP

• Maintain contracts/agreements in file

• Handle orders related to claims (credit notes, replacement orders, etc.)

Qualifications & Skills:

• University or College degree, or equivalent by experience

• 2-3 years' working experience in order processing dept., service & detail orientated.

• Good communication across levels and functions

• Logical, self-motivated, energetic, results oriented, skillful for handle multi-tasks, quick learner and can work under high pressure

• Languages: Fluent in Dutch, English and French

• SAP Knowledge and Experience is a plus, but not mandatory

• Good MS Office skills, Word, Excel, PPT is must

• Team player

We look for employees who would like to grow with us and move the innovative life sciences sector forward. In the process, we focus on agile project work, mutual support within teams and working as equals. Sartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.

Further insights into our world of work can be found here.