Onboarding Specialist

Our mission is simple: 

Deliver the power of collective cybersecurity to defend companies, sectors, and nations.  For decades, companies have been defending against cyber attacks on their own while adversaries have been organizing themselves into sophisticated hacker networks, until now with IronNet Collective Defense. 

Bringing together some of the best minds in cybersecurity and an unmatched team of experts from industry, government, and academia, IronNet was born to more effectively defend enterprises, sectors, and nations against highly organized cyber adversaries and increasingly sophisticated attacks.

The Opportunity

Reporting to the Director of Customer Success Operations, the Onboarding Specialist will be responsible for ensuring efficient and success-driven customer onboarding to achieve customer Time to Value according to IronNet benchmarks.  You will manage the tactical and operational aspects of the customer Onboarding process and partner with the Sales Executive, Customer Success Manager and other cross functional members of the IronNet team to ensure the customer is best positioned for adoption and continued value realization.  The Onboarding Specialist acts as the accelerator of customer value realization, ensuring customers are technically optimized and enabled to get value from our products as soon as possible. For our customers, the Onboarding Specialist is the focal point for first value realization and guide through the Onboarding process.

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At IronNet, we’re focused on building a world-class company and culture, and that starts with the people we hire. We take pride in being an equal opportunity employer, and consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Benefits of Working at IronNet:

IronNet strives to provide comprehensive, essential and affordable benefits for our employees and their families. We offer an unlimited PTO plan, 401(k) match as well as Medical, Dental, Vision, and Disability Insurance. 

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Location

UK Remote