Logistics/Sales administration Coordinator - Page Personnel - Zaventem

• International company
• Challenging position as a logistics/administration coordinator

Our client is a really nice company to work for, because they invest a lot in th well-being of their employees and propose a challenging position with an helicopter view.

The Logistics/Sales administration Coordinator is responsible for the coordination and management of all aspects of a project in progress, according to the planned schedule.
He/She is responsible for the smooth execution and supervision of projects from the order intent phase (prob > 75%) to the final delivery phase.

Manage, control and coordinate the execution of major projects at the administrative and logistical level.
Be responsible for customer satisfaction in the execution of the project.

Tasks:

• Initiate kick-off meetings to best manage the execution of future projects
• Understand the global vision of the project, its challenges and pay particular attention to details
• Be the privileged interlocutor - communication interface - between the different parties, both internal and external (other departments and colleagues, suppliers, logistics, production, transport, wholesale, customers, Sales team, etc.)
• Proactively anticipate the product needs of projects (reservations, production, alternative solutions, buffer stocks, etc.)
• Entering project orders and following up on deliveries to customers
• Proactively monitor delivery deadlines and anticipate potential shortages or delays in delivery
• Follow up on deliveries and manage unforeseen events during transport
• Handle customer complaints and returns (credit notes, backorders, etc.)
• Responsible for specific project customers and orders of 'project' products
• Telephone support for customers and Sales team
• Support and backup within the Sales admin team
• Handling requests for prices, delivery times and outstanding deliveries
• Classification