Director of Technology National

Who We Are

Every college grad deserves a fair shot at a meaningful, growing career. That’s the promise of higher education in America, but the payoff depends on who you know, not just what you learned. Since 2014, COOP Careers has worked to close the social capital gap by recruiting and investing deeply in diverse, low-income, and first-generation grads from the City University of New York, California State, and other public universities.

Our flagship program is a unique digital apprenticeship: Peer cohorts of 16 motivated, underemployed grads meet nightly for 18 weeks (200 hours) to learn technical skills, build community, and jumpstart careers in digital marketing, data analytics and tech sales. Each cohort is led by a team of four cohort captains, near-peer program alumni who serve as coaches, mentors, and guides on top of busy day jobs at local ad agencies and tech companies. In parallel, we help these employers meet, interview, and hire more and more diverse candidates.

We’ve run over 180 cohorts since 2014, with over 2,400 alumni in our first seven years.

Four-in-five alumni overcome underemployment within a year, earning an average of $50,000 after 12 months and over $60,000 after three years. COOP aims to reach 10,000 alumni in our first decade (December 2024), fueling upward mobility and fulfilling the promise of higher education through digital skills and peer connections.

Our Workplace

COOP is an energetic, come-as-you-are, alumni-led organization. Over 70% of our staff members have been program participants. This translates to a workplace that is mission-driven through and through, where we collaborate in the spirit of servant leadership with equal parts head, heart and hustle. We come together for monthly lunch & learns and semi-annual retreats and earnestly create space for professional development and learning. We dig into strategy, equity, our own humanity and the intersections among it all, working with the purpose to overcome underemployment, and bringing optimism and fun to the challenge.

What You Will Do

The Director of Technology will set and drive the organization’s vision and strategy for the use of technology in support of effective execution of COOP’s mission. 

Responsibilities 

Salesforce Strategy & Optimization (40%)

• Assess current Salesforce instance and initiate short-term improvements to build efficiencies within and across functional teams

• Manage long-term journey mapping for effective Salesforce implementation that drives optimal use across functions and supports effective achievement of organizational goals

• Design and own the roadmap for Salesforce being a key lever for future growth, ensuring COOP’s Salesforce instance matches changing organizational needs

• Supervise and support newly-hired Salesforce Administrator

Systems Management & Optimization (40%)

• Create and execute a vision for a streamlined technology systems infrastructure to support existing as well as future organizational needs across all functional areas

• Ensure technology compliance ensuring proper internal and external controls are in place

• Manage and mitigate organizational technology risk, including cybersecurity and data privacy

People/Team Management (20%)

• Supervise newly-hired Salesforce Administrator

• Hire, train, and manage Technology Coordinator/Associate

Who You Are

Qualifications

• Salesforce Certified Administrator (SCA) required (or equivalent professional Salesforce experience with expectation of SCA to be completed within one year of employment)

• At least 5 years relevant leadership experience in a tech role

• Data-driven with an ability to understand the impact of short- and long-term solutions

• Systems-level thinking with the ability to solve problems and build scalable solutions

• Outstanding organizational skills and meticulous attention to detail

• Comfortable with ambiguity and able to critically think and problem solve to create solutions

• Experience managing change in a diverse and disperse organizational environment

• Ability to build trust and rapport with external and internal stakeholders at all levels

• Demonstrated experience applying principles of equity, inclusion, and social justice in all aspects of work

• Bachelor's degree or equivalent experience required

What We Offer You

This is an outstanding opportunity for a highly motivated professional to assume a pivotal role in the evolution of a fast-growing, highly respected organization. We are seeking an individual of outstanding quality with a respected track record. COOP Careers is prepared to offer a very attractive compensation package, including: 

• Base Salary: $100K+ (commensurate with experience)

• A generous and flexible unlimited vacation policy, including holidays and office closed the last week of December (12/25-1/1) and first week of July 

• Up to 100% employer-funded comprehensive medical, dental and vision coverage for you (dependents may be added to coverage at additional cost)

• $1,500 annual professional development budget

• Commuter benefits

• 401(K) retirement plan (4% employer match)

• Flexible scheduling; work from home/hybrid virtual work environment

Remote Working Policy

Due to the current Covid-19 pandemic, all COOP team members are working remotely and will continue to do so through June 2022. We are currently working to integrate occasional, optional safe program activities in person about 5% of the time in Spring 2022. Our goal is to move toward a hybrid workplace in Fall 2022 and would therefore require that this role report to COOP’s local office on designated days, as directed by COOP, for some of the work performed during your employment. We continue to follow all CDC and state-mandated guidelines.

Diversity, Equity, and Inclusion

COOP provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.

Salary and compensation

No salary data published by company so we estimated salary based on similar jobs related to Executive and Executive jobs that are similar:

$70,000 — $100,000/year

Location

Illinois, United States