Customer Success Manager

What you can expect working with us:

You will rewrite a massive industry with 10000s of businesses You will be introducing technology to the moving industry, an industry previously untouched by software. By working with our customer base, you will provide them more time, revenue, and speed – radically uplifting the entire moving experience for everyone in the world. We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people.

You will likely determine the fate of our company. You will likely determine the fate of our company. As one of Supermove's first customer success managers you will scale our product to thousands of companies. You have big upside if we execute well, and we can't do this without you.

You will work with a smart and action-oriented team. At Supermove, we are trying to do what's nearly impossible – to create an enduring and iconic company. We are relentless and ambitious with all of our goals. We move extremely quickly, and prefer to iterate rather than deliberate. We always operate with full trust and transparency, knowing that our top priority is to achieve our vision to the best of our ability.

As a Customer Success Manager, SMB, you will actively manage and develop a large portfolio of moving companies and play a key role in ensuring company revenue. You will directly influence the company's continued success.

Benefits: Market comp, medical, vision, dental. Monthly wellness stipend. Remote first with shared offices in select cities. Provide direct input to overall company strategy.

Timeline: We move quickly, with a simple three step process. Phone screen, case study, and then a three hour virtual onsite interview with the founders.

Salary and compensation

No salary data published by company so we estimated salary based on similar jobs related to Cloud, Engineer, Customer Support and Executive jobs that are similar:

$70,000 — $110,000/year

Location

San Francisco, CA