CR Manager – Belgium & Luxembourg - Shell - Bruxelles

The world is changing fast, and Shell is changing, too – not only to keep up with the external pace, but also to anticipate and shape a different future. This is a great role for anyone who wants to be acting in the heart of the energy transition, alongside our customer facing businesses and with a strong external focus. The Corporate Relations function delivers value by supporting our strategy and sectoral approach and improving policy and advocacy outcomes. We bring the outside in and secure and drive Shell’s reputation and values.

Where you fit in

Based in Brussels and reporting to the Head of Corporate Relations (CR) Europe, this role leads Shell’s external advocacy and public affairs and internal communications efforts in Belgium and Luxembourg. The role is critical to proactively position the company, develop stakeholder relations, and enhance the company’s license to operate in both countries. You will work in close interaction and collaboration with local businesses and functions, Country Chairs, CR colleagues in other European capitals, as well as Group Policy & Advocacy.

What’s the role?

As Corporate Relations Manager – Belgium & Luxembourg, we’ll be looking to you to:

• Lead Corporate Relations in both countries, supporting Shell’s Country Chairs, businesses, assets, and projects.
• Ensure a holistic approach that includes brand/reputation management, government and media relations, issues and crisis management, corporate communications, social performance and investment, new business development project support, and stakeholder engagement.
• Partner with the business to bring in external insights and intelligence, to ensure informed decision making, and to position Shell in Belgium and Luxembourg as the strategic partner of choice.
• Develop and execute credible and effective Corporate Relations plans that reflect an in-depth understanding of Shell strategy, business, and local priorities, and can influence and shape internal and external outcomes.
• Manage the internal communications for Belgium and Luxembourg.
• Understand and influence the opportunities, challenges, trends, issues, and non-technical risks in the external landscape through sensing and active engagements including governments, NGOs, civil society groups, academics, and other opinion leaders.
• Effectively manage Shell’s policy and advocacy priorities in the countries and support EU efforts as required.
• Communicate Shell’s capabilities, achievements, products/services, and thought leadership to build preference with partners, customers, and other stakeholders as well as provide counsel around performance, behaviour, and communications.
• Oversee an impactful and sustainable programme of social investment with clear plans for each initiative to become self-sustaining.
• Act as a role model on safety and ethical leadership, ensuring high standards of behavior in support of the Country Chairs.

What we need from you

Soft Skills

You will need to:

• Have a keen interest in the energy transition and Shell’s license to operate in Belgium and Luxembourg.
• Be a natural networker, easily make connection with internal and external stakeholders; be capable of dealing with different stakeholders at all levels.
• Self-starting, result- driven individual, persistent and with track record of teamwork.
• Enjoy working in novel territory, be innovative and create new coalitions of supporters for your ideas, both internal and external.
• Be curious: bring the outside in; assess and adapt practices from other organizations, industries, or countries.
• By preference: Have experience with political processes and energy sector

Hard skills

You should have:

• Deep understanding of the country and local business environments, media landscapes, and key decision-makers/influencers.
• Sophisticated understanding of the political landscape (federal and regional) as well as a sound understanding of European policy making is a must.
• Good understanding and knowledge of the business drivers and threats relevant to the resources/energy sector and Shell's business.
• Strong CR related background (covering reputation management, government and media relations, issues and crisis management, corporate communications, social performance and investment, and stakeholder engagement) with several years of experience.
• Ability to communicate in a multi-lingual environment: excellent written and verbal skills in Dutch, French and English is a must. Basic knowledge of German and/or Luxembourgish is an advantage.
• Ability to write effectively and accurately under time pressure.
• Ability to judge the impact of a particular activity, event, or decision on Shell's reputation and advise on necessary action.
• Capacity to work across multiple businesses, prioritize competing demands and manage complexity.

What we will give you:

• The opportunity to work at the heart of the energy transition and for a company with Powering Progress as its core mission.
• A high degree of autonomy – you can “run your own shop”.
• Work alongside, and getting a taste of, the most exciting businesses inside Shell.
• A broad in- and external network.
• An opportunity to develop your networking, strategic thinking and influencing skills.
• A flexible approach to office and homeworking.

Company Description

Shell has been present in Belgium and Luxembourg for over 100 years and currently operates a network of around 300 Mobility sites. In Belgium, Shell’s trading and supply activities include the supply of fuels to our downstream business and the purchase of products for sale to industrial and retail customers. Shell supplies jet fuel to aviation customers in both countries and has two manufacturing units in Ghent, one for greases and one for petrochemicals catalysts.

As part of Shell’s energy transition activities, Shell offers low carbon solutions for trucks through a network of six liquefied natural gas stations and partners with Ionity to enable high-power EV charging on highway sites. Shell Recharge Solutions provides at-home and at-the-office EV charging solutions and access to the largest public charging network through the Shell Card. A recently announced partnership with Gamma will bring Shell’s fast EV charging solutions to its Belgian locations. Shell is also looking into opportunities to invest in renewable power generation in Belgium.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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