Application Specialist Chemistry & Immunology (m/f/x) - Siemens Healthineers - Beersel

We want to be the employer of choice for anyone who wants to learn, innovate and develop in healthcare. For everyone. Everywhere.

We are a team of 66 000 highly dedicated employees who are pushing the boundaries of what is possible in healthcare to help improve the lives of people around the world.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the medtech industry. With plenty of exciting positions open worldwide, we don’t want to attract experts on paper only, but rather people with a Siemens Healthineers mindset. We offer you a flexible and dynamic environment and the space to grow both personally and professionally.

Our people are the driving force behind our success. They inspire and support our customers. In this way we build the future of healthcare together.

Sounds interesting?

Then come and join our team as

Application Specialist (m/f/x)

Chemistry & Immunology

As an Application Specialist, your main responsibility is to assure and increase customer satisfaction. You demonstrate customer focus by assuring correct installation, providing advice and trainings, transferring knowledge and expertise on the installed equipment and professional follow up. You will therefore collaborate with different members and departments of the Healthineers organization. Furthermore, you support the sales team in tenders and assay utilization.

The Product Lines within the responsibility of the Application Specialist include Laboratory Diagnostics solutions. In the future Siemens Healthineers will expand its portfolio with new attractive products.

Your tasks and responsibilities:

• You perform the installations of new instruments and assure associated training and validation
• You work closely together with the Project Management and the team of engineers to assure professional installations
• You perform professional on-site customer trainings, to insure an optimal utilization of the equipment
• You ensure installed base monitoring and troubleshooting, give advice and transfer expertise to the client
• You receive and answer calls from the hotline and report calls and interventions
• You inform management in case of critical issues or when customer satisfaction is compromised
• You actively promote new assays on the existing installed base
• You support our Sales team in giving demonstrations to prospects and with tender documents preparation

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/nl-be/laboratory-diagnostics.

Your profile:

• You have a minimum 5 years of experience in a similar business or as a lab technician
• You have a degree as Lab technician or equivalent by experience
• You have knowledge of IT and business-related tools
• You have an excellent knowledge of Dutch and English. Knowledge of French is a plus
• You have well-developed personal and professional communication skills to effectively interact with regional marketing, global marketing, sales & senior managers within Siemens Healthineers
• You are self-reliance and motivated, you take initiatives and act proactively
• You have good presentation skills
• You have commercial skills and are customer focused
• You are a team player
• You have a flexible approach to working hours
• A driver’s license is required.

Convinced by our company culture, purpose, and responsibilities? Apply now, we are already looking forward to getting to know you! If this position isn’t what you are looking for, but you want to be considered for future needs, don’t hesitate to upload your resume in our Talent Community.

Diversity, Equity and Inclusion are strong values that represent our company. We commit to studying all applications in accordance with these values and in full transparency.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.